Frequently Asked Questions
Everything you need to know about your LE NOM shopping experience.
What is the standard shipping timeframe for LE NOM orders?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
How can I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition with all LE NOM tags attached. Please visit our Returns Portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. As our collections range from tailored to oversized fits, we recommend checking the 'Fit Notes' section for each garment.
What payment methods do you accept?
LE NOM accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Klarna and Afterpay.
Where are LE NOM garments manufactured?
We are committed to ethical craftsmanship. Our collections are produced in limited quantities across boutique ateliers in Europe and Asia, ensuring fair labor practices and high-quality finishes.
How should I care for my LE NOM pieces?
To maintain the longevity of our fabrics, we recommend following the specific care label inside each garment. Most of our delicate pieces prefer professional dry cleaning or a cold hand wash.